Refund Policy
Last updated: January 2026
At Vavaci Digital, we want you to be completely satisfied with your purchase. Please review our refund policy below.
Eligibility for Refunds
You may request a refund if:
- The product has not been downloaded
- The refund request is made within 7 days of the original purchase date
Non-Refundable Items
The following are not eligible for refunds:
- Products that have already been downloaded
- Refund requests made more than 7 days after purchase
- Products marked as “Final Sale” or “Non-Refundable” in the product listing
How to Request a Refund
To request a refund, please email support@vavacidigital.com with:
- Your order number
- The product name
- Date of purchase
- Reason for refund request
Processing Time
Refund requests are reviewed within 24-48 hours. Approved refunds will be processed to your original payment method within 5-10 business days.
Defective or Incorrect Products
If you receive a defective or incorrect product (file is corrupted, does not match the description, etc.), please contact us immediately at support@vavacidigital.com. We will provide a replacement or full refund regardless of download status.